Id-Deċiżjonijiet tal-Arbitru
Tista' tfittex fid-deċiżjonijiet li ttieħdu mill-Arbitru għas-Servizzi Finanzjarji u sentenzi maħruġa mill-Qorti tal-Appelli Ċivili (Inferjuri) għal dawk id-deċiżjonijiet li ġew appellati.
Tista' tirfina t-tfittxija tiegħek billi tagħzel bejn l-isem tal-provditur tas-servizz finanzjarju, il-lingwa tad-deċiżjoni, is-sena tad-deċiżjoni, id-data tad-deċiżjoni minn/għal, is-settur, ir-riżultat tad-deċiżjoni, u jekk id-deċiżjoni ġietx appellata jew le. Jekk tagħżel skont is-settur (eż. 'Banking'), tista' tiffiltra l-għażla tiegħek billi tagħżel 'Issue' (eż. 'Charges') u/jew 'Product' (eż. 'Cards'). Agħżel mid-'drop down filters' fuq in-naħa tax-xellug.
Il-ġabra tad-deċiżjonijiet tiġi aġġornata minn żmien għal żmien. F'konformità mal-politika tal-OAFS, fir-rigward ta' dawn id-deċiżjonijiet, minflok l-ismijiet tal-ilmentaturi jintużaw psewdonimi (l-ismijiet propja jinbidlu b'referenza alfabetika li ma jkollhiex x'taqsam mal-ismijiet vera).
Il-mandat tal-Arbitru għas-Servizzi Finanzjarji hu li jinvestiga u jiġġudika l-ilmenti ppreżentati minn ilmentaturi eliġibbli (individwi u intrapriżi żgħar) fuq provdituri tas-servizzi finanzjarji liċenzjati jew awtorizzati mir-regolatur Malti tas-servizzi finanzjarji. Meta każ jiġi referut lill-Arbitru u tinħareġ deċiżjoni, din tkun torbot liż-żewġ partijiet.
Kull parti tista' titlob lill-Arbitru jikkjarifika jew jikkoreġi kwalunkwe żball fil-komputazzjoni, klerikali, tipografiku, jew nuqqasijiet simili f'temp ta' 15-il jum minn meta tkun ittieħdet id-deċiżjoni. Id-deċiżjonijiet jistgħu jintlaqgħu b'mod sħiħ (Upheld by the Arbiter), b'mod parzjali (Partially Upheld by the Arbiter), jew jiġu rrifjutati (Not upheld), u jistgħu jiġu appellati minn kwalunkwe parti.
Għar-rigward ta' sentenzital-Qorti tal-Appelli Ċivili (Inferjuri), aħna nirreferu għall-websajt tal-eCourts tal-Aġenzija dwar is-Servizzi tal-Qrati (https://ecourts.gov.mt/onlineservices/) għan-numri ta' riferenza u s-sentenzi tal-każijiet appellati.Tagħrif dwar deċiżjonijiet appellati li jidher fuq is-sit tagħna jiġi aġġornata perjodikament. Madankollu, dan it-tagħrif għandu dejjem jiġi ċċekkjat mal-websajt tal-eCourtsperess li ma nagħmlu l-ebda rappreżentazzjoni jew nagħtu garanzija ta' kwalunkwe tip, espressa jew impliċita, tal-kompletezza, l-eżattezza jew l-affidabbiltà tiegħu.
Jekk jogħġbok agħmel kuntatt magħna hawnhekk jekk tiltaqa' ma' xi link li ma taħdimx jew xi tagħrif ieħor inkorrett. Grazzi.
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Administration/Management/Custody
Crypto / Virtual Financial Assets
27/07/2023
Not Upheld
Merit (Case not proven)
Not Appealed
LifeStar Insurance P.l.c. (formerly GlobalCapital Life Insurance Ltd)
Loss of earnings
Life-related
27/07/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Novum Bank Limited
Mistake / Incorrect application
Personal Loans
21/07/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Mapfre MSV Life plc
Market value
Life-related
21/07/2023
Not Upheld
Merit (Case not proven)
Not Appealed
MPM Capital Investments Ltd
Delays
Miscellaneous (securities and funds)
21/07/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Lazarus Long Limited (formerly Phoenix Payments Limited)
Suspected irregular activity
Transfers
21/07/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
DLOCAL LIMITED
General admin/customer service
Transfers
21/07/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
APS Bank plc
Suspected irregular activity
Transfers
21/07/2023
Partially Upheld by Arbiter
N/A
Not Appealed
APS Bank plc
Opening/Closure
Savings/Current/Term Account
21/07/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Mapfre MSV Life plc
Value at maturity
Life-related
14/07/2023
Partially Upheld by Arbiter
N/A
Not Appealed
APS Bank plc
Opening/Closure
Savings/Current/Term Account
04/07/2023
Mapfre MSV Life plc
Value at maturity
Life-related
30/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
MeDirect Bank (Malta) P.l.c
Inappropriate product/service
Miscellaneous (securities and funds)
30/06/2023
Not Upheld
Legal point (time-barred)
Not Appealed
HSBC Life Assurance (Malta) Limited,
HSBC Bank Malta plc
Rejection of claim
Life-related
30/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Administration/Management/Custody
Pensions-related
30/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Bank of Valletta plc
Opening/Closure
Savings/Current/Term Account
22/06/2023
XNT LTD.
Administration/Management/Custody
Miscellaneous (securities and funds)
22/06/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Mapfre MSV Life plc
Value at maturity
Life-related
22/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Charges
Pensions-related
16/06/2023
HSBC Bank Malta plc
General admin/customer service
Other loans and advances
16/06/2023