Id-Deċiżjonijiet tal-Arbitru
Tista' tfittex fid-deċiżjonijiet li ttieħdu mill-Arbitru għas-Servizzi Finanzjarji u sentenzi maħruġa mill-Qorti tal-Appelli Ċivili (Inferjuri) għal dawk id-deċiżjonijiet li ġew appellati.
Tista' tirfina t-tfittxija tiegħek billi tagħzel bejn l-isem tal-provditur tas-servizz finanzjarju, il-lingwa tad-deċiżjoni, is-sena tad-deċiżjoni, id-data tad-deċiżjoni minn/għal, is-settur, ir-riżultat tad-deċiżjoni, u jekk id-deċiżjoni ġietx appellata jew le. Jekk tagħżel skont is-settur (eż. 'Banking'), tista' tiffiltra l-għażla tiegħek billi tagħżel 'Issue' (eż. 'Charges') u/jew 'Product' (eż. 'Cards'). Agħżel mid-'drop down filters' fuq in-naħa tax-xellug.
Il-ġabra tad-deċiżjonijiet tiġi aġġornata minn żmien għal żmien. F'konformità mal-politika tal-OAFS, fir-rigward ta' dawn id-deċiżjonijiet, minflok l-ismijiet tal-ilmentaturi jintużaw psewdonimi (l-ismijiet propja jinbidlu b'referenza alfabetika li ma jkollhiex x'taqsam mal-ismijiet vera).
Il-mandat tal-Arbitru għas-Servizzi Finanzjarji hu li jinvestiga u jiġġudika l-ilmenti ppreżentati minn ilmentaturi eliġibbli (individwi u intrapriżi żgħar) fuq provdituri tas-servizzi finanzjarji liċenzjati jew awtorizzati mir-regolatur Malti tas-servizzi finanzjarji. Meta każ jiġi referut lill-Arbitru u tinħareġ deċiżjoni, din tkun torbot liż-żewġ partijiet.
Kull parti tista' titlob lill-Arbitru jikkjarifika jew jikkoreġi kwalunkwe żball fil-komputazzjoni, klerikali, tipografiku, jew nuqqasijiet simili f'temp ta' 15-il jum minn meta tkun ittieħdet id-deċiżjoni. Id-deċiżjonijiet jistgħu jintlaqgħu b'mod sħiħ (Upheld by the Arbiter), b'mod parzjali (Partially Upheld by the Arbiter), jew jiġu rrifjutati (Not upheld), u jistgħu jiġu appellati minn kwalunkwe parti.
Għar-rigward ta' sentenzital-Qorti tal-Appelli Ċivili (Inferjuri), aħna nirreferu għall-websajt tal-eCourts tal-Aġenzija dwar is-Servizzi tal-Qrati (https://ecourts.gov.mt/onlineservices/) għan-numri ta' riferenza u s-sentenzi tal-każijiet appellati.Tagħrif dwar deċiżjonijiet appellati li jidher fuq is-sit tagħna jiġi aġġornata perjodikament. Madankollu, dan it-tagħrif għandu dejjem jiġi ċċekkjat mal-websajt tal-eCourtsperess li ma nagħmlu l-ebda rappreżentazzjoni jew nagħtu garanzija ta' kwalunkwe tip, espressa jew impliċita, tal-kompletezza, l-eżattezza jew l-affidabbiltà tiegħu.
Jekk jogħġbok agħmel kuntatt magħna hawnhekk jekk tiltaqa' ma' xi link li ma taħdimx jew xi tagħrif ieħor inkorrett. Grazzi.
Sovereign Pension Services Limited
Administration/Management/Custody
Pensions-related
22/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Administration/Management/Custody
Crypto / Virtual Financial Assets
22/03/2024
Not Upheld
Merit (Case not proven)
23/2024
In progress
Papaya Ltd
Suspected irregular activity
Savings/Current/Term Account
21/03/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
APS Bank plc
General admin/customer service
Transfers
21/03/2024
Upheld by Arbiter
N/A
Not Appealed
Insurem Insurance Limited
Rejection of claim
Pet-related
13/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Sovereign Pension Services Limited
Administration/Management/Custody
Pensions-related
07/03/2024
Not Upheld
Legal point (time-barred)
Not Appealed
CCGM Pension Administrators Limited
General admin/customer service
Pensions-related
07/03/2024
Not Upheld
Merit (Case not proven)
18/2024
In progress
HSBC Bank Malta plc
Opening/Closure
Savings/Current/Term Account
07/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Bank of Valletta plc
Mistake / Incorrect application
Savings/Current/Term Account
07/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
ETI Securities plc
Mistake / Incorrect application
Complex/Professional/Experienced/Structured investments
05/03/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
Momentum Pensions Malta Limited
Administration/Management/Custody
Pensions-related
29/02/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Cowen Insurance Company Limited
Rejection of claim
Travel-related
29/02/2024
Upheld by Arbiter
N/A
Not Appealed
Mapfre MSV Life plc
Value at maturity
Life-related
23/02/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Momentum Pensions Malta Limited
Administration/Management/Custody
Portfolio Management
23/02/2024
Not Upheld
Legal point (time-barred)
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Administration/Management/Custody
Pensions-related
16/02/2024
Not Upheld
Legal point (time-barred)
Not Appealed
Finance Incorporated Limited
Suspected irregular activity
Transfers
07/02/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Refusal to give information
Crypto / Virtual Financial Assets
07/02/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Calamatta Cuschieri Investment Services Limited,
Crystal Finance Investments Limited
Misselling / Suitability
Portfolio Management
07/02/2024
Not Upheld
Legal point (time-barred)
Not Appealed
Momentum Pensions Malta Limited
Administration/Management/Custody
Pensions-related
31/01/2024
Partially Upheld by Arbiter
N/A
Not Appealed
MIB Insurance Agency Limited
Rejection of claim
Home (Building & Contents)-related
31/01/2024
Not Upheld
Merit (Case not proven)
Not Appealed