Id-Deċiżjonijiet tal-Arbitru
Tista' tfittex fid-deċiżjonijiet li ttieħdu mill-Arbitru għas-Servizzi Finanzjarji u sentenzi maħruġa mill-Qorti tal-Appelli Ċivili (Inferjuri) għal dawk id-deċiżjonijiet li ġew appellati.
Tista' tirfina t-tfittxija tiegħek billi tagħzel bejn l-isem tal-provditur tas-servizz finanzjarju, il-lingwa tad-deċiżjoni, is-sena tad-deċiżjoni, id-data tad-deċiżjoni minn/għal, is-settur, ir-riżultat tad-deċiżjoni, u jekk id-deċiżjoni ġietx appellata jew le. Jekk tagħżel skont is-settur (eż. 'Banking'), tista' tiffiltra l-għażla tiegħek billi tagħżel 'Issue' (eż. 'Charges') u/jew 'Product' (eż. 'Cards'). Agħżel mid-'drop down filters' fuq in-naħa tax-xellug.
Il-ġabra tad-deċiżjonijiet tiġi aġġornata minn żmien għal żmien. F'konformità mal-politika tal-OAFS, fir-rigward ta' dawn id-deċiżjonijiet, minflok l-ismijiet tal-ilmentaturi jintużaw psewdonimi (l-ismijiet propja jinbidlu b'referenza alfabetika li ma jkollhiex x'taqsam mal-ismijiet vera).
Il-mandat tal-Arbitru għas-Servizzi Finanzjarji hu li jinvestiga u jiġġudika l-ilmenti ppreżentati minn ilmentaturi eliġibbli (individwi u intrapriżi żgħar) fuq provdituri tas-servizzi finanzjarji liċenzjati jew awtorizzati mir-regolatur Malti tas-servizzi finanzjarji. Meta każ jiġi referut lill-Arbitru u tinħareġ deċiżjoni, din tkun torbot liż-żewġ partijiet.
Kull parti tista' titlob lill-Arbitru jikkjarifika jew jikkoreġi kwalunkwe żball fil-komputazzjoni, klerikali, tipografiku, jew nuqqasijiet simili f'temp ta' 15-il jum minn meta tkun ittieħdet id-deċiżjoni. Id-deċiżjonijiet jistgħu jintlaqgħu b'mod sħiħ (Upheld by the Arbiter), b'mod parzjali (Partially Upheld by the Arbiter), jew jiġu rrifjutati (Not upheld), u jistgħu jiġu appellati minn kwalunkwe parti.
Għar-rigward ta' sentenzital-Qorti tal-Appelli Ċivili (Inferjuri), aħna nirreferu għall-websajt tal-eCourts tal-Aġenzija dwar is-Servizzi tal-Qrati (https://ecourts.gov.mt/onlineservices/) għan-numri ta' riferenza u s-sentenzi tal-każijiet appellati.Tagħrif dwar deċiżjonijiet appellati li jidher fuq is-sit tagħna jiġi aġġornata perjodikament. Madankollu, dan it-tagħrif għandu dejjem jiġi ċċekkjat mal-websajt tal-eCourtsperess li ma nagħmlu l-ebda rappreżentazzjoni jew nagħtu garanzija ta' kwalunkwe tip, espressa jew impliċita, tal-kompletezza, l-eżattezza jew l-affidabbiltà tiegħu.
Jekk jogħġbok agħmel kuntatt magħna hawnhekk jekk tiltaqa' ma' xi link li ma taħdimx jew xi tagħrif ieħor inkorrett. Grazzi.
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Charges
Pensions-related
16/06/2023
HSBC Bank Malta plc
General admin/customer service
Other loans and advances
16/06/2023
Bank of Valletta plc
Opening/Closure
Savings/Current/Term Account
08/06/2023
Upheld by Arbiter
N/A
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Administration/Management/Custody
Pensions-related
08/06/2023
Partially Upheld by Arbiter
N/A
Not Appealed
Global Shares Execution Services Limited
General admin/customer service
Miscellaneous (securities and funds)
06/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Triton Capital Markets Limited (formerly FXDD Malta Limited)
Administration/Management/Custody
Forex dealing / CfD / Binary Options
06/06/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Multitude Bank P.l.c. (formerly Ferratum Bank p.l.c.)
Delays
Savings/Current/Term Account
06/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Truevo Payments Ltd
Suspected irregular activity
Transfers
06/06/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
Calamatta Cuschieri Investment Services Limited
Mistake / Incorrect application
Miscellaneous (securities and funds)
06/06/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Administration/Management/Custody
Crypto / Virtual Financial Assets
26/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Administration/Management/Custody
Crypto / Virtual Financial Assets
26/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Administration/Management/Custody
Crypto / Virtual Financial Assets
26/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed
MZ Investment Services Limited
Calculation of price/interest
Miscellaneous (securities and funds)
26/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
General admin/customer service
Crypto / Virtual Financial Assets
26/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Charges
Crypto / Virtual Financial Assets
17/05/2023
Mapfre MSV Life plc
Value at maturity
Life-related
17/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed
Truevo Payments Ltd
General admin/customer service
Cards
17/05/2023
Not Upheld
Outside Arbiter’s competence
Not Appealed
STM Malta Pension Services Limited (formerly STM Malta Trust and Company Management Limited)
Mistake / Incorrect application
Pensions-related
17/05/2023
Partially Upheld by Arbiter
N/A
67/2023
In progress
GasanMamo Insurance Limited
Loss of earnings
Travel-related
12/05/2023
Upheld by Arbiter
N/A
Not Appealed
TRIVE Financial Services Malta Limited(formerly AKFX Financial Services Limited)
Calculation of price/interest
Forex dealing / CfD / Binary Options
12/05/2023
Not Upheld
Merit (Case not proven)
Not Appealed